Terms & Conditions

By using mCabs, you agree to the following terms: • You must provide accurate and complete information when creating an account. • You are responsible for maintaining the confidentiality of your account. • You must notify us immediately of any unauthorized use of your account. • mCabs reserves the right to suspend accounts that violate our community guidelines.

Terms related to booking and completing rides: • Estimated pickup times are provided as a guide and may vary based on traffic and availability. • Drivers are independent partners who agree to follow mCabs quality and safety standards. • You agree to treat drivers with respect and follow all safety protocols during your ride. • mCabs is a platform connecting you with available drivers in your area.

Policies regarding fares and cancellations: • Fares are calculated based on distance, time, and the type of vehicle selected. • All payments are processed securely through our authorized payment partners. • Cancellation fees may apply if you cancel a ride after a certain period of time. • Refund requests are reviewed on a case-by-case basis by our support team.

Our commitment to safety and limitations: • We verify all drivers and inspect vehicles to ensure a safe experience. • mCabs is not liable for indirect or consequential damages arising from the use of our service. • In case of any incident, please contact our 24/7 support team immediately. • Our services are governed by the local laws of the cities we operate in.

For any legal inquiries or questions regarding these terms: • Email: support@gtrx.in • Office: Salt Lake, Sector V, Kolkata, West Bengal