Privacy Policy

We collect information you provide directly, including: • Personal details (name, email, phone number) • Location data for ride booking and tracking • Payment information (processed securely) • Communication preferences • Feedback and support inquiries

Your information helps us: • Process and complete ride bookings • Improve our services and user experience • Send important updates and notifications • Ensure safety and security for all users • Comply with legal requirements

We implement industry-standard security measures: • Encrypted data transmission (SSL/TLS) • Secure payment processing • Regular security audits • Access controls and authentication • Data backup and recovery procedures

You have the right to: • Access your personal data • Request data correction or deletion • Opt-out of marketing communications • Export your data • Lodge complaints with regulatory authorities

We may share data with: • Payment processors for transactions • Map services for location features • Analytics providers for service improvement • Partners as required for service delivery

For privacy-related inquiries: • Email: privacy@gtrx.in • Phone: +91 98754 15945 • Address: Salt Lake, Sector V, Kolkata, West Bengal