Privacy Policy

We collect only the information needed to provide you with a safe and reliable ride: • Profile Details (name, email, and verified phone number) • Location Data (to help drivers find you and track your trip) • Payment Info (securely handled by our payment partners) • Ride History (so you can view your past trips and receipts) • Support Interactions (to help resolve any issues quickly)

Your data is used to make your mCabs experience better: • Connecting you with nearby drivers for a quick pickup • Improving our app features and service reliability • Sending you important ride updates and receipts • Ensuring safety through driver and vehicle verification • Complying with local transportation regulations

We take your privacy seriously and use industry-standard security: • All data is encrypted during transmission (SSL/TLS) • Payments are handled through secure, PCI-compliant systems • We regularly review our security practices to protect your info • Access to your personal data is restricted to authorized staff only • We use secure backups to prevent data loss

You have full control over your personal information: • You can view and update your profile anytime in the app • You can request a copy of the data we have stored • You can ask us to delete your account and personal info • You can choose which notifications you'd like to receive • You can contact our support team for any privacy concerns

We only share your data when it's necessary to complete your ride: • Your name and pickup location are shared with your driver • Payment info is shared with secure payment processors • Navigation data is shared with map service providers • We never sell your personal information to third parties

If you have any questions about how we handle your data: • Email: privacy@gtrx.in • Office: Salt Lake, Sector V, Kolkata, West Bengal